Welcome to James
The newest recruit to Digital Plus.
We’ve got a brilliant team here at Digital Plus, with a range of expertise to tap into. Because of this, we’re able to provide large format print that meets the requirement of a huge range of customers.
New to the team is Business Development Manager, James Vickerman. James will be working with new and existing customers, helping them access quality large format print that’s ideally suited to their project.
To introduce James properly, we sat down to ask him a few questions about his previous experience and initial impressions of working at Digital Plus…
Q: Tell us a bit about your role
A: I’m a Business Development Manager, which means I look after existing clients as well as dealing with incoming enquiries and actively seeking new businesses that need our help.
In terms of our clients, I’m a dedicated point of contact – someone they can consult and rely on when they need help with large format print. I keep clients up to speed on the best products and services, as well as making sure their overall experience is always a positive one.
I enjoy being out and about visiting new people and businesses and introducing them to Digital Plus. I’ve already had opportunities to help people with some really interesting and exciting projects.
Q: What’s your background?
A: I’ve spent my entire career in business development and account management. In my younger years, I could be found going door to door in Newcastle and Sunderland. I also spent time in Sydney working for a couple of major banks.
For the last 14 years, I worked at the Yorkshire Post looking after clients’ marketing and advertising needs, both in print and online. I had some great times at the Yorkshire Post and learnt a lot, but 2019 is time for a new challenge.
Q: Is this your first taste of the world of large format print?
A: In this format, yes. In my previous role, I helped clients to advertise their brand via magazine and newspaper print, whereas Digital Plus provide hundreds of different ways to share a message. The overall aim is often the same though – to gain brand awareness via printed materials.
Q: What’s been the biggest learning curve, so far?
A: Without a doubt, the majority of my learning is product knowledge. There’s a vast number of substrates to learn about, not to mention the different printing and installation processes.
Some jobs are relatively straightforward, whereas others are more challenging. I’ve learnt an awful lot in my first few months and every day I’m learning more. Thankfully, I have a wealth of experience to call upon, it’s just a matter of remembering it all!
Q: Does anything about the products or services Digital Plus offer especially interest you?
A: I particularly enjoy the variation that our products and services offer. It’s hard to single out one product in particular, but I’d have to say our Project Plus service.
We’re able to survey, design, print and install large scale graphics for exterior and interior settings. And we can turn boring and bland spaces into eye-catching pieces of art!
Q: How do you hope to make life easier for customers?
A: I want to be seen as the go-to person for our clients’ print needs. I have a great team to back me up, with decades of experience. I’ve already had all kinds of weird and wonderful problems to solve and someone in the team always has an idea of how we can make it work.
By fully managing enquiries from source to despatch I can make life easy for my customers. I’m a firm believer that in the fast-paced world of print, delivering on your promises is of particular importance.
Q: Tell us a little about what you like to do outside of work
A: I have quite a variety of interests and hobbies – I’m not one for lazy days! I enjoy spending time outdoors with my wife and two girls. I’m a match angler which sees me competing throughout Yorkshire and most Sunday’s you’ll find me on a river bank or lakeside!
I love watching horse racing and I’m partway through an adventure with my wife to visit all 60 horse racing venues in Great Britain. I play squash in a local squash league to keep fit and when I get a chance, I like to watch the footie. But that’s only after I’ve finished taxiing the kids everywhere!
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